Last Updated: 20/05/2025

Returns Policy

Due to the nature of pharmaceutical and healthcare products, we follow strict return guidelines:

• Returns are only accepted in the following cases:
  • You received the wrong product
  • The product was damaged during transit
  • The product is expired (must report within 24 hours of delivery)
• Products Not Eligible for Return:
  • Opened or used medicines
  • Temperature-sensitive items (like insulin, vaccines, etc.)
  • Personal care and hygiene products
  • Products without original packaging or invoice

Return Request Timeline:
You must raise a return request within 48 hours of receiving the order. Requests beyond this timeframe may not be accepted.

Refund Policy

If your return is approved, the refund will be processed within 7–10 business days via the original payment method.

For Cash on Delivery (COD) orders, refunds will be issued via bank transfer. We will contact you for your account details.

In case of cancellation before dispatch, a full refund will be issued.

How to Request a Return or Refund?

Please contact our support team at support@davaaikart.in or call us at +919532137495 with:

Photos (in case of damage/wrong item)

Order ID

Issue details

We reserve the right to accept or reject return/refund requests based on inspection and applicable conditions.

Thank you for choosing Davaaikart – your health, our priority.